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Why Cbeyond

Customer Stories

Staffing Agency: Reliable Service and High Speed Internet Access, Helps Company Do Business Better

 

Above the Rest Staffing, before Cbeyond

  • Phone service provided by a competitive local phone carrier
  • Unreliable performance and poor customer service
  • Dial-up Internet access was too slow to meet the needs of the business
  • Company was told that dial-up service was all they could get in their location

Simon Leach

Reliable High Speed Internet Access Means Company Can Meet Its Clients' Expectations

"We communicate with 99 percent of our clients electronically. Being in the staffing industry with clients sending us job orders, well, we just couldn't afford to be down," says Simon. "Our clients expect quick response and turn-around, and with Cbeyond, we are able to provide that."

Cbeyond Delivers

"Cbeyond provides things that you normally don't get with high speed Internet access services - like working with us to best fit our needs," Simon notes. "These small interactions have blown my mind!"

Cbeyond's Most Valuable Features

Reliable Service

"We were so happy to get our old provider out of this building," says Simon. "Their service was terrible. Cbeyond came in and fixed it. We just couldn't be happier."

More Bandwidth Than the Customer Thought Was Possible

The company had been looking to get high speed Internet access for a while, but had been told they could only get dial-up access in their location. "We only needed DSL," Simon admits, "but Cbeyond's pricing made it affordable for us to go to a T-1."

Better Service, Lower Cost

"Your package is so good," says Simon. "With the free long distance minutes, all our phone lines, plus Internet access all on one bill, Cbeyond takes care of us!... Cbeyond offers a much better service for the same price as an average local and long distance bill. Add it all up and it is cheaper."

Customer Service

"The service is awesome. I can't say enough. In every aspect, it has been great. It has never gone down. The Email is great. The customer service has been great.... Other telcos call us now, and I just tell them I use Cbeyond and to please not call back."