Customer Stories
Medical Office: High-Speed T-1 Internet Service Plus Phone Service, All Included in One Package
Medical Office: High-Speed T-1 Internet Service Plus Phone Service, All Included in One Package
With Cbeyond, the medical practice was able to move up to a faster, 3.0 Mbps connection using two T-1s - and get its local and long distance phone service included. "It has been nice to have our new telecommunications service all wrapped up in one package," says Ross, "and we are very pleased that we are paying less now than we were for a service that provided only 2/3 of our current service!"
"Cbeyond is timely and professional," Ross notes. "They actually follow up on trouble tickets, letting me know that an issue has been resolved. This is very unusual - I have never seen it before. Cbeyond is much more customer friendly than the service we previously had."
Neonatology Associates allows doctors to log in to the company server from home. From there, they can enter patient billing information. "The high-speed T-1 Internet Service enables us to immediately read the information and send out billing claim forms within hours," explains Ross. "The high speed Internet access provided by Cbeyond also helps the practice be more efficient in dealing with insurance claims."
"I would describe Cbeyond as a solid, dependable service.... Cbeyond has exceeded my expectations. Everything that was described has been proven on a daily basis. I would most certainly recommend Cbeyond to my colleagues and other business professionals."
