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Why Cbeyond

Customer Stories

Design Firm: High-Speed Internet Enables Faster Upload and Download of Large Client Files

 

Spin Design, before Cbeyond

  • DSL, local and long distance telephone services were provided by traditional phone company, but all on separate bills
  • Seeking a way to reduce monthly payments

Sheri Bedard

Hundreds in Savings Every Month

"After we signed up for Cbeyond, our monthly cost savings was over $250," says Sheri. "I bet the savings are substantially higher now, because we've added more phone lines as we have grown."

Cbeyond Delivers

"Now we have high-speed Internet via a T-1, and local and long distance services combined on one bill-for less than we were paying before," says Sheri.

Cbeyond's Most Valuable Features

High-Speed When Downloading and Uploading

Sheri notices how much faster her download speeds are with Cbeyond's high-speed Internet TI service versus her old DSL line. Since the design firm often pulls down large files from the Internet, the high-speed Internet service makes a big difference. "Downloading huge, high-resolution graphics from the Web, well, we couldn't do it without the T-1," says Sheri.

What's more, where DSL's upload speeds are typically slower than its download speed, the Cbeyond T-1 is just as fast for uploading as for downloading. "One of the biggest benefits is that we are able to upload our design files directly to our printers," Sheri notes. Instead of burning a CD with the graphics files, printing a proof and couriering the package to the printer immediately. Spin Design uploads the files to the printer and the print job can get started. "We even send proofs to clients through Email now," adds Sheri.

Advanced Billing Analysis with CbeyondOnline™

Sheri appreciates being able to use CbeyondOnline, the online account management Web site, to review her monthly bills. "Not only is it less paper waste," she says, "but we can also keep track of how much long distance phone time is spent with each client. So it helps us with our billing by giving us much less to keep track of on the job jacket."

Earning Rewards by Spreading the Word

When someone tells Sheri they need better telephone and Internet service, she gives their names to Cbeyond. For each referral that results in a new customer signing up with Cbeyond, Sheri earns a $200 credit.

Customer Service

"We couldn't survive without a T-1 now. We save so much time and money. Cbeyond has been great for us."